Shipping, Cancellation, and Refund Policies

Custom Orders

  • Custom furniture orders may be canceled within 48 hours of purchase.
  • After 48 hours, all custom orders are final sale and cannot be canceled, returned, or refunded.

In-Stock Items

  • Returns are accepted on in-stock furniture within 10 days of delivery or pickup.
  • Returned items must be in their original condition.
  • Refunds or store credit will be issued minus a 20% restocking fee.

Final Sale Items

  • All custom-made and clearance furniture items are final sale and not eligible for return or exchange.

Shipping & Delivery

  • Delivery and pickup fees are non-refundable once a delivery has been completed.
  • Customers are responsible for any return transportation costs to bring items back to our store.

Warranty on Defects

  • Furniture is covered under the lifetime warranty provided by our wholesaler to the original purchaser.
  • The warranty covers manufacturing defects and workmanship issues.
  • The wholesaler provides free pickup from our retail store for approved warranty repairs or replacements.
  • Customers are responsible for transportation costs to bring the item to and from our retail store for inspection or wholesaler pickup.